8. Is there anything I need to do to maintain my commercial roof warranty?
There are 3 main types of warranties when it comes to commercial roofing. Roofing contractors typically offer one of these three warranties in some form and/or variation. Below are the common commercial roofing warranties in the market:
- Manufacturer's Material Warranties
- Manufacturer's Material Warranties are material warranties covered by the manufacturers. It is important to select a roofing contractor that is a certified installer of the manufacture's systems. A certified installer is one that is experienced with the manufacturer's roofing products. Furthermore, the roofing contractor has a working relationship with the manufacturer to come out and a manufacturer representative would inspect the installation before issuing a manufacturer's warranty certificate. The manufacturer's warranties cover any defect and/or failure from the manufacturer's roofing products. A major concern with this warranty by itself is that if there are any issues with the roofing system, materials will be provided by the manufacturer but installation is not included.
- Manufacturer's Systems Warranties
- Manufacturer's Systems Warranties are one of the safer warranties in commercial roofing as they are broader in scope and has the roofing manufacturer cover the materials and labor. Furthermore, it provides the building owner the peace of mind that if anything were to happen to the roofing system during the warranty period, then the manufacturer will be responsible to make the repairs at no additional cost to the owner. Some concerns about these warranties are the response time for services. The manufacturer typically does not have its own in-house roofers and would need to subcontract out the repair work to a roofing company. This can delay the turnaround time for the roofing service to be completed.
- Contractor's Workmanship Warranties
- Contractor's Workmanship Warranties are warranties that the roofing contractor covers materials and labor for the duration of the warranty period. These types of warranties are also broad in scope (like Manufacturer's Systems Warranties) and will provide the building owner a reasonable turnaround time for services as the roofing contractor is usually local and has material and labor readily available to respond.
- As you read, warranties and coverage can vary widely depending on the type of warranties and verbiage. Understanding your commercial roofing warranty upfront will significantly protect yourself and potentially save you money and headaches during the warranty period.